1. Information Collection

We collect personal information when you:

• Register for our courses
• Complete application forms
• Contact us via email, phone, or website
• Participate in surveys or feedback requests

Types of information collected include:

• Personal identification details (name, ID number)
• Contact information (email, phone, address)
• Educational and professional background
• Payment information
• Academic records and performance

2. Use of Information

We use personal information to:

• Process enrollments and applications
• Provide educational services and support
• Communicate about courses, schedules, and updates
• Process payments and issue certificates
• Comply with regulatory requirements
• Improve our services and website

3. Information Sharing

PTDP does not sell or rent personal information to third parties. We may share information with:

• Accreditation bodies (e.g., South African Pharmacy Council)
• Payment processors for transaction completion
• Government agencies as required by law
• Service providers who assist in our operations (under confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect personal information, including:

• Secure servers with encryption
• Restricted access to personal data
• Regular security audits
• Staff training on data protection

5. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Object to processing of your data
• Request deletion of your data
• Lodge a complaint with the Information Regulator

6. Data Retention

We retain personal information:

• For as long as necessary to provide our services
• To comply with legal obligations (minimum 5 years for academic records)
• For legitimate business purposes

After retention periods expire, data is securely destroyed.